Grievance officer
Last updated: 18 October 2026
As required by the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, these are the details of our Grievance Officer.
Name: Adarsh
Designation: Proprietor and Grievance Officer, AT Labs (AT Astro)
Address: No 49, 3rd Cross, Gnanajyothi Nagar, Chikkabanavara Main Road, Opp. Acharya College, Chikkabanavara Post, Bengaluru, Bengaluru Urban, Karnataka 560090, India
Email: atastro.in@gmail.com
WhatsApp: +91 74830 65839 (WhatsApp messages only, no calls)
Hours: Monday to Saturday, 10 am to 7 pm IST
What happens when you complain
- You get a ticket number by email at once.
- We acknowledge your complaint within 48 hours.
- We resolve it within one month of receiving it, usually within a few days, and tell you the outcome in writing.
If you are not satisfied
- National Consumer Helpline: call 1915 or visit consumerhelpline.gov.in
- File a consumer complaint online at e-Daakhil
- For personal data complaints, the Data Protection Board of India